Customers are advised to continue using digital banking channels where possible.

HSBC Bank (Singapore) has adopted a phased approach to the resumption of its branch operations starting with the re-opening of Hillview and Holland Village Branches on June 2, 2020. In addition, customers can now visit operating HSBC branches for discussions on financial advisory and wealth management services strictly on a by-appointment basis, in cases where they are unable to do so via remote channels. This is aligned to the Ministry of Health’s controlled approach to resume activities safely over three phases as Singapore exits the circuit breaker which ended on June 1, 2020.

HSBC branches that have resumed normal operations are:

Branch Name:	Branch Address:
Claymore Branch	6 Claymore Hill, #01-01 Claymore Plaza, Singapore 229571
Hillview Branch	4 Hillview Rise, #01-10 HillV2, Singapore 667979
Holland Village Branch	263 Holland Avenue, Singapore 278987
Jurong Branch	Blk 131 Jurong Gateway Road, #01-257/259, Singapore 600131
Marine Parade Branch	80 Marine Parade Road, #01-92 Parkway Parade, Singapore 449269
Orchard Dhoby Ghaut Branch	68 Orchard Road, #01-60 Plaza Singapura, Singapore 238839
Raffles Place Branch	50 Raffles Place, Singapore Land Tower #01-03, Singapore 048623
Serangoon Garden Branch	62 Serangoon Garden Way, Singapore 555958

 

HSBC branches and Jade Centres that will remain closed are:

Branch Name:	Branch Address:
Alexandra Branch	460 Alexandra Road, #02-29 Alexandra Retail Centre, Singapore 119963
Collyer Quay Branch	9 Battery Road, #12-01 MYP Centre, Singapore 049910
Suntec City Branch	3 Temasek Boulevard, #02-738/739 Suntec City Mall, Singapore 038983
Tampines Branch	10 Tampines Central 1, #01-25/26/27 Tampines One, Singapore 529536
Jade Centre @ Jewel	78 Airport Boulevard, #04-217 Jewel Changi Airport, Singapore 819666
Jade Centre @ Claymore	6 Claymore Hill, #02-01 Claymore Plaza, Singapore 229571

 

All branches in operation except for Raffles Place branch will continue to serve HSBC corporate banking customers. HSBC Bank (Singapore) urges all customers to continue using its digital (HSBC Singapore Mobile app) and Internet (HSBC Online Banking) channels for their banking and investment needs. All ATMs, including those at its closed branches, will operate as normal. HSBC customers should also note that Quick Cheque facilities are only available at its operating branches.

Customers visiting HSBC branches are required to wear a face mask at all times and log their visits via the SafeEntry QR code, which has been implemented at all entry and exit points of HSBC premises. Customers are also encouraged to use the TraceTogether App as this will facilitate more efficient contact tracing.

 

(** PHOTO CREDIT: HSBC Bank (Singapore))

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