Online nomination of beneficiary

by | March 22, 2024

Previously Prudential policyholders had to submit a hard copy via post or in person at the customer service centre.


Want to nominate your beneficiary for your Prudential Singapore policy? Now you can online. Prudential is the first insurer here in Singapore to roll out an online nomination of beneficiaries (NOB) service using Sign with Singpass, making it easy and more convenient for policyholders to nominate their beneficiaries.

These signatures can be verified and traced back to the signer, which confirms the authenticity and integrity of the signed documents. Sign with Singpass is a product developed by the Government Technology Agency (GovTech) Singapore.

Previously, Prudential policyholders had to submit a hard copy of their nomination forms to Prudential via post or in person at the customer service centre. With online NOB, they now have the option to submit their nomination forms and electronic signatures online.

Beneficiary nomination is crucial in ensuring that the intended recipients receive the policy benefits according to the policyholder’s wishes. While it is not compulsory to make a nomination, doing so will allow beneficiaries to receive the payout without any unnecessary delays or potential conflicts.


How online NOB works

Prudential policyholders will need to:

  1. Log in to PRUaccess, the company’s online customer portal, to initiate an online nomination for their selected policy.
  2. Provide details of their nominees and two attestors.
  3. Perform digital signing via Sign with Singpass. Appointed attestors will receive an email notification to make their online declarations.
  4. Submit the nomination.

The nomination will then be processed by Prudential and the policyholder will be notified on the status of the nomination.


(** PHOTO CREDIT: Unsplash/Christin Hume)


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